If you purchase a Gift Certificate, you are automatically entitled to a 14 day cooling-off period from the day after you receive the certificate.
Please send a message through the 'contact us' page or email [email protected] to let us know you no longer wish to use the certificate, the order will be cancelled this end and a full refund will be issued within 14 working days.
If you are redeeming a Promotional Code, only one code can be used for the purchase of one painting. Redeem on the 'contact us' page. Please click on the link above.
A personalised custom painting is exempt from a cooling-off period by law as it is an item that was personalised and custom made for you. Please contact me for any further information - Jackie Oliver 07960605355 or at [email protected]